Support Services

Projects & Consultancy

In addition to our support packages we provide Project Management as well as Advice and Consultancy.

Our Professional Services Automation (PSA) system allows us to plan and manage projects so they come in on-time, on-budget, and on-spec. Project Phases are created along with Tasks and if needed Check Sheets with work being assigned to the Project Team as appropriate, be they internal, customer staff or external resources. By using predecessor and successor tasks as well as time spent entries with notes we can closely manage and monitor project progress.

Reports are scheduled and Gantt Charts used to provide updates and easy to view project statuses. Milestones and Deadlines are set and aligned with the budget and payment schedules.

The projects we have completed range in size and complexity with the end game always being an ICT infrastructure that meets the needs of the business in terms of budget and operational needs. They range from new build offices, with internet provision, structured cabling installations, Computer Room fit-out, Server & Comms Racks through to complete systems refresh projects with the rollout of new PC’s, Laptops and Performance improvement work.

As Consultants, we use our extensive experience and knowledge of the ICT industry to guide clients on how best to integrating information technology into their business and how to use IT more efficiently to help reach objectives and targets. We do this by getting a clear understanding of the client requirements and partnering with the client to ensure success.
Very often our role of Consultancy is merged with the Project Management of the chosen solution and more than often result in an ongoing support partnership.

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